ICANN Announcements

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ICANN Announcements ICANN Announcements

  • IANA Functions Customer Survey Results Available
    on January 18, 2018 at 8:00 am

    LOS ANGELES – 18 January 2018 – The Internet Corporation for Assigned Name and Numbers (ICANN) published the results of an annual survey that measures the perception of satisfaction among Internet Assigned Numbers Authority (IANA) functions customers regarding the services they receive. This survey is the first completed since the ICANN organization affiliate Public Technical Identifiers (PTI) started performing IANA functions on behalf of the ICANN org and accounts for transactions completed between September 2016 and August 2017. The IANA Services Customer Survey measured satisfaction in relation to documentation quality, process quality, transparency, timeliness, accuracy, reporting, and courtesy. In the 2017 survey, customers identified accuracy as the most important measure of performance for the fifth consecutive year. Notably, 94 percent of respondents reported being satisfied with the accuracy of their transactions. Timeliness and process quality, were identified as the second and third most important measures by customers, both stayed consistent with the previous year with 89 percent satisfaction. View the IANA Services Customer Satisfaction Survey Report [PDF, 1.33 MB]. While the results of the survey are generally positive, the ICANN org continues to explore opportunities for improvement, including on the survey format and methodology. In response to conversations with key stakeholders within the community, an option to select "not applicable" was added to each question in the survey and open-ended questions were introduced to better capture feedback. There were also improvements to capture the geographical location of the IANA functions customers, and to further segment the top-level domain (TLD) operators. "Over the years we have refined our approach to surveying our customers, and we've received increasing feedback that it can be difficult to recall the details of their PTI interactions up to a year later. This feedback has prompted us to start planning to survey our customers shortly after our interactions, to obtain more timely and actionable feedback," said Kim Davies, Vice President of IANA and President, PTI. The ICANN org commissioned Ebiquity, a leading independent marketing and media consultancy, to administer the survey, analyze the results and compile an independent third-party report, to keep with PTI's goal to improve transparency in its processes. This year, Ebiquity issued 4,070 invitations during the survey period to IANA functions customers — top-level domain operators, regional Internet registries, RFC authors and other protocol parameter registrants, Internet Engineering Steering Group members, DNSSEC KSK trusted community representatives, and .INT domain registrants — and 7 percent responded. About ICANN ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world. […]

  • Maximal Starting Repertoire version 3 (MSR-3) for Root Zone Label Generation Rules (RZ-LGR)
    on January 17, 2018 at 8:00 am

    Open Date: 17 January 2018 Close Date: 26 February 2018 Originating Organization: Global Domains Division Categories/Tags: Top-Level Domains Brief Overview: ICANN is releasing for public comment version 3 of the Maximal Starting Repertoire (MSR-3: HTML, XML). This version is upwardly compatible with MSR-2 and adds three code points each to the repertoires of Han and Latin scripts. Under the Procedure to Develop and Maintain Label Generation Rules for the Root Zone with Respect to IDN Labels [PDF, 772 KB], the MSR is the starting point for the work by community based Generation Panels which are developing the proposals for relevant scripts for the Root Zone Label Generation Rules (RZ-LGR). The contents of MSR-3 and the detailed rationale behind its development are described in MSR-3-Overview and Rationale [PDF, 1.1 MB]. Link: https://www.icann.org/public-comments/msr-3-2018-01-17-en […]

  • Implementation of the Consensus Policy for Protection of Certain Specific IGO and INGO Identifiers for All gTLDs
    on January 16, 2018 at 8:00 am

    LOS ANGELES – 16 January 2018 – The Internet Corporation for Assigned Names and Numbers (ICANN) today announced that all ICANN generic top-level domain (gTLD) contracted parties must implement the new Consensus Policy concerning the protection of certain specific names of intergovernmental organizations (IGO) and international nongovernmental organizations (INGO) identifiers in all gTLDs. This Consensus Policy relates only to those identifiers specifically approved by the ICANN Board in April 2014 following the conclusion of a Policy Development Process conducted by the Generic Names Supporting Organization. It does not include IGO and INGO identifiers for which Board approval is still pending or for which GNSO policy work remains ongoing. Contracted parties will have until 1 August 2018 to complete implementation of the new requirements for certain specific names of IGOs, the International Olympic Committee (IOC), and the Red Cross/Red Crescent Movement (RCRC). For INGOs, the implementation period will be 12 months from the release of the INGO Claims Systems Specification which is currently under development by ICANN org. The protections within this policy pertain to specific names of certain IGOs, INGOs, the IOC, and the RCRC, according to the recommendations adopted by the ICANN Board. The policy requires registry operators to withhold the specified names from registration for IGOs, the IOC, and the RCRC at the second-level and provides an exceptions procedure for registration. For INGOs, the policy requires claims notices at the second-level. Additional information is available at the ICANN Generic Names Supporting Organization working group and IGO/INGO implementation review team wiki pages. About ICANN ICANN's mission is to help ensure a stable, secure and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world. […]

  • Establishment of the Internet and DNS Engagement Center in Seoul
    on January 12, 2018 at 8:00 am

    SEOUL, Republic of Korea – 12 January 2018 – Today, the Korea Internet & Security Agency (KISA) and the Internet Corporation for Assigned Names and Numbers (ICANN) announced the establishment of a partnership center known as the Internet and DNS Engagement Center in Seoul (the "Center'). This initiative elevates KISA and ICANN's partnership, established in November 2013 with the signing of the KISA-ICANN Memorandum of Understanding (MOU). Per the objectives of the MOU, the Center will provide an avenue to foster dialogue and mutual understanding between KISA, ICANN as well as the wider Korean and regional Internet community. The Center will facilitate ICANN's engagement with Korean and regional stakeholders; and carry out cooperation programs in collaboration with ICANN and other Internet Governance Organizations, such as the Asia Pacific Internet Governance Academy (APIGA). This initiative enhances KISA's involvement to engage the wider Internet community as it commits its staff and resources to the Center. The Center's staff will remain as KISA's employees and report directly to KISA. They are in charge of the Center's activities, working directly with the ICANN APAC regional office, and any other partners. Korean stakeholders can continue to reach ICANN in their local language directly via korea.liaison@icann.org. The contact details of the Center are as follows: Seoul Internet and DNS Engagement Center 11F Platinum Tower 398 Seocho-daero, Seocho-gu Seoul 06619 Republic of Korea Phone: +82 2 405 6592 Fax: +82 2 405 6593 About KISA KISA is a government agency dedicated to promoting Internet and information security and contributing to Korea's Global Competitiveness. KISA has set 'Internet Promotion' for the future and 'Information Security' for our safety as its primary tasks, and is focusing on enhancing the information security capacity of Korea's ICT industry while expanding global cooperative partnerships based on the K-ICT Security Development Strategy, in order that these twin pillars may serve as the core competencies of the future Korea in equal and harmonious measure. KISA, founded in 2009 through a merger of three separate organizations, is dedicated to developing Korea's Internet industry and information security capabilities. As an Internet and security promotion agency armed with global competitiveness, KISA will maintain its commitment to creating a safe and happy Internet world. About ICANN ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you have to type an address into your computer - a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world. […]

  • Potential Data Exposure in ICANN RFP System Resolved
    on January 12, 2018 at 8:00 am

    LOS ANGELES – 12 January 2018 – The Internet Corporation for Names and Numbers (ICANN) today disclosed a potential data exposure with JAGGAER (formerly SciQuest), the software as a service (SaaS) tool used for sourcing suppliers via competitive bidding processes such as Requests for Proposal (RFPs). Two suppliers made ICANN aware of the issue on 4 December 2017. ICANN logged a severity 1 problem with JAGGAER immediately, and the vendor resolved the problem within 48 hours. The issue occurred in a module called Sourcing Director, which is used for administering RFPs. Each RFP has a Question and Answer (Q&A) Board where RFP participants can post questions for the ICANN RFP team. Only the ICANN RFP team sees the questions while they are unanswered. ICANN posts the answer publicly, but the identity of the asker is not revealed on the website. The exposure occurred if RFP participants downloaded the page as a file extract. The extract listed the names of the entities that asked questions. We recognize that the problem undermined the expected confidentiality of those asking questions and potentially gave RFP bidders the names of some of their competitors. As soon as ICANN learned of the problem, we reposted all questions and answers as if they came from ICANN, so the names of those asking questions no longer appeared in the file extract. This problem was not limited to ICANN. JAGGAER has verified that it was introduced on 10 November 2017 with the JAGGAER 17.3 upgrade that contained an enhancement to the Q&A file format. Because most people view the Q&A Board without file extraction, ICANN believes the data exposure was minimal. Bidders in three RFPs may have been affected, and they have already been informed of the issue. ICANN is making this information public as part of our commitment to openness and transparency. If you have any questions or feedback, please email globalsupport@icann.org and put "JAGGAER Data Issue" in the subject line. About ICANN ICANN's mission is to help ensure a stable, secure, and unified global Internet. To reach another person on the Internet, you need to type an address – a name or a number – into your computer or other device. That address must be unique so computers know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation with a community of participants from all over the world. […]

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